Privacy Policy

Effective Date: 13 June 2024
Company Name: Ringtone Marketing and Distribution Solutions (Pty) Ltd.
Trading As: RMDS™

Your privacy matters to us. This policy outlines how RMDS™ collects, uses, stores, and protects your personal information in line with the Protection of Personal Information Act (POPIA), Act 4 of 2013, of South Africa.


1. What Information We Collect

We may collect and process the following personal information from clients, partners, and website users:

  • Full name, contact details (email, phone number, physical address)

  • Company or business information

  • Billing and payment details

  • Records of communication

  • Marketing preferences

  • Analytics data (website traffic, engagement, cookies)

We collect only the information necessary to fulfill our services and maintain proper business operations.


2. How We Use Your Information

Your information is used to:

  • Provide marketing, sales, and distribution services

  • Respond to inquiries and communicate with you

  • Fulfill contractual obligations

  • Send project updates, invoices, or service announcements

  • Improve our website, services, and user experience

  • Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.


3. Legal Basis for Processing

We process personal information based on:

  • Your consent

  • A legitimate business interest

  • Performance of a contract

  • Compliance with legal obligations


4. Consent and Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent at any time

  • Object to processing for direct marketing purposes

  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at:
📧 privacy@ringtonetrading.co.za
📞 072 369 5691


5. Data Retention

We retain your personal information only for as long as it is needed for the purpose for which it was collected, or as required by law.


6. Data Security

We take reasonable technical and organizational measures to safeguard personal data from loss, misuse, unauthorized access, or disclosure. These include:

  • Secure email and server protocols

  • Restricted staff access

  • Regular data protection reviews

However, no system is 100% secure, and you use our services at your own risk.


7. Information Sharing

We may share information with trusted third-party service providers who support our operations (e.g., accounting systems, CRM platforms). These providers are contractually obligated to handle your data securely and in accordance with POPIA.

We may also disclose information if legally required by a court or government authority.


8. Cookies & Website Analytics

Our website may use cookies or tracking tools to gather analytics data and improve your browsing experience. You can manage or disable cookies in your browser settings.


9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services after updates implies your acceptance of the revised policy.


10. Contact Information

If you have any questions about this policy or how we handle your information, contact us:

Ringtone Marketing and Distribution Solutions (Pty) Ltd
📍 C/O Doreen Avenue & Dan de Wet Drive, Akasia, Pretoria
📧 privacy@ringtonetrading.co.za
📞 072 369 5691